Summary of privacy policy.
This Privacy Policy (“Policy”) explains how your personal information is collected, used, shared, and processed when you access this website or use other services provided by its operator, including any written, electronic, and oral communications, online or offline, and purchases made (collectively, the “Services”), as well as the rights and choices you have associated with such information.
Flaamy s.r.l. acts as the data controller for the personal data processing.
Please read our Terms and Conditions and this Policy before accessing or using our Services. If you do not agree with this Policy or the Terms and Conditions, please do not access or use our Services.
The Company manages the Services and the sale of products under the Flaamy brand and, therefore, is the data controller of your personal data and is also responsible for the processing and protection of your personal data.
What information do we collect?
We respect the privacy of visitors to our digital properties and users of our products and services, and we are committed to protecting it through our compliance with this Policy. We collect personal information when you use our Services.
Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information linked to information that can be used to identify you directly or indirectly. Personal information does not include data that has been irreversibly anonymized or aggregated so that we or others cannot, in combination with other information or otherwise, identify you.
We will only collect and use personal information necessary to fulfill our legal obligations and to assist us in administering our business and providing requested services.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.
At the time of ordering or registering on our site, as appropriate, you may be asked to enter the following information: name, surname, Tax Code or VAT number, Company name, email address, mailing address, and phone number. However, you can also visit our site anonymously.
Why do we use your information?
We use the information you provide us for specific purposes, as described at the time of collection, and other purposes permitted by law. The information we collect from you may be used in the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website and your shopping experience (we continuously strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to customer service requests and support needs)
To process transactions, including processing payments and delivering purchased products or requested services.
To administer a contest, special promotion, survey, activity, or other site feature.
To send periodic emails.
The email address provided for order processing may be used to send you important information and updates regarding your order, as well as occasional company news, updates, product or service information, etc.
Sharing your personal information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Google Analytics to help us understand how our customers use the site: you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legitimate requests for information we receive, or to protect our rights in any other way.
Your Rights
We attach great importance to your attention to personal information and do our best to protect your rights of access, correction, deletion, account deletion, and revocation of your consent to our processing of your personal information, so that you have the full ability to protect your privacy and security.
Access, Rectification, Portability, and Deletion of Your Personal Information.
You have the right to correct or update your personal data, object to the processing of your personal data, ask us to limit the processing of your personal data, or request the portability of your personal data. To protect the privacy and security of your personal data, we may request data to enable us to confirm your identity and your right to access such data, as well as to search for and provide you with the personal data we hold upon your request. There are cases where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we hold.
Revocation of Consent.
You have the right to withdraw your consent to the processing of your personal data, as well as to access, correct, or delete the personal information we collect, subject to some exceptions.Please be aware that there are cases where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we hold.
Unsubscribe from our marketing communications.
If you no longer wish to use your email account to receive marketing emails or non-transactional promotional material, simply click on the unsubscribe link at the bottom of any of our email messages.
How do we protect your data?
We maintain physical, electronic, and procedural safeguards designed to protect and prevent the misuse of your personal information. Our security measures include industry-standard physical, technical, and administrative measures to prevent unauthorized access or disclosure of your information.The internet is not an entirely secure environment. We strongly advise you to use a secure method and a complex password to help us ensure the security of your account. We also strongly advise against sharing your password with others or reusing passwords on our Services that you use on other sites. If you believe that the security of your account or personal information has been compromised, please contact us immediately at info@flaamy.com.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow it through your settings). This allows the site or service provider’s systems to recognize your browser and capture and remember certain information.We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools for you in the future.We may enter into contracts with third-party service providers to help us better understand visitors to our site. These service providers, however, are not authorized to use the information collected on our behalf except to help us conduct and improve our business directly. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. These pieces of information are used to compile reports and create services to help us improve our website and its associated services. The reports reveal website trends without identifying individual visitors. The information generated by Google’s cookie about your use of our website (including your IP address) may be transmitted to and stored on Google servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.On some pages of our website, third parties that provide applications through our website may set their own cookies to provide services, track the success of their applications, or customize applications for you. For example, when you share content using a social media share button like Facebook or Twitter, the social network that created the button will register the action. Due to the functioning of cookies, we cannot access these cookies, nor can third parties access data in the cookies we use.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, delivering purchased products or services, sending information or updates, or providing other services, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
How long do we retain your information?
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.If you no longer wish to be our customer or to stop using or accessing our Services, you may request that we close your account and delete all personal information we hold about you, subject to certain legal requirements.If you send us correspondence, including emails, we retain such information electronically in the records of your account. We also electronically retain customer service correspondence and other correspondence from us to you. We retain these records in order to measure and improve our customer service and to investigate potential fraud and violations. We may, over time, delete these records as permitted by law.We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer periods.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to our privacy policy
If we decide to change our privacy policy, we will post those changes on this page or update the privacy policy modification date below.
Contact us
If you would like to exercise any of your rights as outlined above, or if you have a question or complaint about this policy, how your personal information is processed, please contact us via email: info@flaamy.com.